The Time article is linked below.
Time: Pope Francis, 2013 "Person of the Year"
"But what makes this Pope so important is the speed with which he has captured the imaginations of millions who had given up on hoping for the church at all. People weary of the endless parsing of sexual ethics, the buck-passing infighting over lines of authority when all the while (to borrow from Milton), 'the hungry Sheep look up, and are not fed.' In a matter of months, Francis has elevated the healing mission of the church—the church as servant and comforter of hurting people in an often harsh world—above the doctrinal police work so important to his recent predecessors. John Paul II and Benedict XVI were professors of theology. Francis is a former janitor, nightclub bouncer, chemical technician and literature teacher."
---Howard Chua-Eoan and Elizabeth Dias, Time